All bookings made through A Woman’s Journey website are accepted in accordance with the A Woman’s Journey Terms & Conditions set out in this document.
Our tour prices are based on rates and service prices applicable at the time you made your booking. In the unlikely event of steeply increasing prices, A Woman’s Journey has the right to alter the prices and will notify you immediately about the reason for any such change.
You then have the right to cancel your tour booking if the tour price is altered by more than 10%. Such cancellation must be notified to A Woman’s Journey in writing within two working days.
Tour prices however cannot, under any circumstances, be altered less than 29 days before departure.
Once A Woman’s Journey accepts the contract by sending out the booking confirmation or invoice, the travel agreement is to be considered as concluded.
On receipt of your booking-confirmation or invoice, a deposit is required for all trips and will be listed on the trip page. 50% of the total trips cost is due 90 days prior to the departure date. The full tour cost must be paid to A Woman’s Journey at the latest 60 days prior to departure.
We accept credit cards and PAYPAL
Cancellation by the client
If you must cancel your trip for any reason whatsoever, the following cancellation fees are applicable:
- Cancellations from 60 to 30 days before departure date: 80% of the tour cost will be refunded
- Cancellations from 29 to 15 days before departure date: 60% of the tour cost will be refunded
- Cancellations from 14 to 9 days before departure date: 40% of the tour cost will be refunded
- Cancellations from 8 days of the intended departure date will be non-refundable
- To cancel your trip you must notify our office in writing.
Any cancellation refunds will exclude any and all credit card & processing fees.
Note: we highly recommend contracting sufficient cancellation insurance.
Cancellation by A Woman’s Journey
A Woman’s Journey reserves the right to cancel a trip due to low enrollment or other circumstances which would make the event non-viable. – If A Woman’s Journey cancels an event, registrants will be offered a full refund excluding application fee.
**If you cannot travel as planned, you may have the option to send someone in your place, provided that A Woman’s Journey is notified within 45 days of the departure date. A Woman’s Journey can object to the above replacement if the replacement does not satisfy the requirements for participants. In such case the cancellation conditions will apply.
The original contract is not affected by replacement, but any resulting additional costs will be charged to the client.
If for any reason A Woman’s Journey has to cancel an event due to an action outside A Woman’s Journey control ie: Act of God, Terrorism, Economic upheaval the aforementioned cancellation conditions will apply.
Alterations by A Woman’s Journey
You may cancel your booking without cancellation charges, when the booked tour is materially altered without this being due to abnormal circumstances. This is the case when:
the cost of the tour is increased by more than 10%;
the date of departure is altered by more than 2 days.
A Woman’s Journey must be notified of such cancellations in writing within two working days. The period of two working days starts from the moment the client is notified by the organizers about the type and extent of tour alterations. No response to the organizers' notification is taken as confirmation and acceptance of the tour alterations by the client.
Liability and limitation of liability
A Woman’s Journey can under no circumstances be held responsible for damage caused by a client's unauthorized action, or damage caused by third parties, natural disasters or occurrences over which A Woman’s Journey has no influence (including strikes, timetable alterations, etc.)
A Woman’s Journey , within the framework of a company's duty to exercise due care, only responsible for conscientious travel preparations, careful selection and supervision of service providers, the correctness of service-descriptions, and the contractually correct provision of services. A Woman’s Journey is not liable for non-performance by the individual service providers.
Limits on Responsibility
A Woman’s Journey, it's employees, shareholders, officers, directors, successors, agents and assignees (collectively A Woman’s Journey), does not own or operate any entity which is to or does provide goods or services for your trip. It purchases transportation (aircraft, coach, train, vessel or otherwise), hotel and other lodging accommodations, restaurant, ground handling and other services from various independent suppliers. All such persons and entities are independent contractors. As a result A Woman’s Journey is not liable for any negligent or willful act of any such person or entity or of any third person.
In addition and without limitation, A Woman’s Journey is not responsible for any injury, loss, death, inconvenience, delay or damage to personal property in connection with the provision of any goods or services whether resulting from but not limited to acts of God or force majeure, illness, disease, acts of war, civil unrest, insurrection or revolt, animals, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of services, food poisoning, mechanical or other failure of aircraft or other means of transportation or for failure of any transportation mechanism to arrive or depart on time.
There are certain inherent risks in travel of this type. These include, but are not limited to, risks of biking, horseback riding (for example, unpredictable behavior by the horses, being spooked, etc.) hiking, swimming, walking, and in all trips dangers of animals, inaccessibility to medical attention and difficulty in evacuation in the case of a medical emergency. Passengers assume all such risks with regard to these possibilities. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected.
Fit enough to participate
A Woman’s Journey experience can be greatly rewarding for those who are well prepared. Make sure that you are fit, healthy and in shape before going on one of our trips. Carefully read our information on the level of difficulty of the tour and, when in doubt, do not hesitate to consult one of our trip-advisors.
Insurance, Passport & Visa
Make sure that you are adequately insured (including medical, personal accident and repatriation costs) with full travel insurance. A valid passport is required.
A Woman's Journey only accepts participants 21 and over for our trips.